cant get the black friday deal on a year of live

error code 80190864 - can't retrieve info from xbox live please try again later

 

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Last updated July 4, 2018 Views 4 Applies to:

Either you owe money or your credit card info does not match your gamertag info.  Go to billing.microsoft.com to double check and find out which it is.  All purchasing ability (even prepaid cards) have been locked until this is fixed.

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Xbox live is also glitching in various ways at the moment.

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I've read before if you are already on a promotional live deal then you can't go on another one as well.

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