Can't get connected - using IMac Time Capsule

Just bought an Xbox and I can't seem to get connected to Xbox-Live.  It sees my home wireless connection and connects to the internet, no problem.  But it can't make the last step to connect to Xbox Live.  Perhaps something is blocking.

My wireless router is the Time Capsule connected to my IMac. I'm wondering if this is a Mac-Microsoft lack of compatability problem.

Any suggestions?


Question Info

Last updated July 4, 2018 Views 3 Applies to:

To see if the issue is with your router, I suggest bypassing it entirely to connect (via an ethernet cable) directly to the modem. If that resolves the connection issue, then you'll likely want to invest in a new router.

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