We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
This has happened to me many time before. I would go offline and then come back to find my account vanished! Just go to the settings and check your connection to the internet. The reason they can't be downloaded is probably because you can't get to xbox
live in general. I'm sorry that this is such an overused answer but check your internet and try again. If the connection is not working correctly you should try restarting your router. Take out all plugs connected from the router to an outlet and wait 15 seconds.
After that plug them back in and reconnect your xbox to your router. You should be able to download your profile back.
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Please follow the advise about checking your internet connection. However if this doesn't work, please try clearing the system coach and trying again. For information on clearing the coach. Please follow the link bellow for more help with that