cant download xbox profile to friends xbox 360

hi this is my first post so im not sure where to post this but i need help downloading my account to my friends xbox 360 the email and password is correct i tried clearing my system cache deleting my account running intital setup resetting my account reseted my password disable two step verification i tried every thing i could think of but it still says an error message and code saying that i cant download it to it please help ps im pretty sure im not banned or suspend thanks for reading

 

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Last updated July 4, 2018 Views 65 Applies to:

Did you get an answer for this? I am having the exact same problem!!!

BeeBeeLaws86

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What is the message and code you get when trying?

Just noticed the date. Bee, please create a new topic for your problem, please include as much info as you can. 

Thanks. 

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I'm getting the same problem and I've tried everything

It just says sorry, Xbox profiles can't be downloaded right now try again later.

Error code: 8015D000

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support.xbox.com/.../error-code-lookup

Error 8015D000 occurs when changing the Microsoft account for Xbox Live on your Xbox 360

You see the following error message when you're trying to change the Microsoft account that's associated with your Xbox Live account:

   This profile cannot be downloaded right now.

   Status Code 8015D000

This may mean that you entered an incorrect email address or password for your Microsoft account, or that there's a problem with the Microsoft account associated with your Xbox Live account.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Make sure your credentials are correct

Solution 2: Verify that your account is not blocked

Solution 3: Check the Microsoft account associated with your gamertag

Solution 4: Use your child's Microsoft account

Solution 5: Reset your Microsoft account password

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Please go to http://account.live.com and select Security and Password, then update your security information by adding an alternate email address and phone number.

Using your console, please go to Settings > System > Storage > Hard Drive > Profile > Select the Profile > Delete > Delete Profile Only. (if the profile is downloaded to the console, if not processed in clearing the system cache

Then, go to Settings > System > Storage  > (Highlight hard drive) Press Y > Clear System Cache. (do it 3 times)

And redownload profile, click the Xbox button on your controller and select download profile.

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Hey, guys! This thread is a bit old. If the above suggestions don't work for you, FiizZniiTz, please post up a new thread detailing what you're running into, any error codes you may be receiving, and troubleshooting you've already completed. This way we can get you the individual support that works best on the forums. :)

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