Can't download update

Hi,

 

I'm trying to download an update to xbox.  Have tried wired and wireless, neither seems to work.

Here's my info:

What Country/State/Province do you live in?

USA/Washington state

Modem brand & model number:

Netgear, adsl2+dm1111p v2


Router brand & model number:

d-link, di-624


Network Connection Type: Wireless/Wired

wireless


If Wireless, what type of encryption are you using?

????


Things you have tried:

Is UPnP Enabled? Yes/no/Unknown

unknown


Is NAT Type Open?

unknown


Any Error Codes you encounter:

3080-0000-0080-0200-8015-1004


What type of internet do you have? Cable/DSL/T1/3G?

dsl


Who is your ISP(Internet Service Provider)?

Qwest


When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

A system update is available.... Do you want to apply the update now?

(select ‘yes’)

can’t download the update

status code: 3080-0000-0080-0200-8015-1004

Thanks for your help.

NS41

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

Try downloading the update to a usb and putting it on your xbox download the update here:

support.xbox.com/.../system-updates.aspx

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