Can't download update



I'm trying to download an update to xbox.  Have tried wired and wireless, neither seems to work.

Here's my info:

What Country/State/Province do you live in?

USA/Washington state

Modem brand & model number:

Netgear, adsl2+dm1111p v2

Router brand & model number:

d-link, di-624

Network Connection Type: Wireless/Wired


If Wireless, what type of encryption are you using?


Things you have tried:

Is UPnP Enabled? Yes/no/Unknown


Is NAT Type Open?


Any Error Codes you encounter:


What type of internet do you have? Cable/DSL/T1/3G?


Who is your ISP(Internet Service Provider)?


When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

A system update is available.... Do you want to apply the update now?

(select ‘yes’)

can’t download the update

status code: 3080-0000-0080-0200-8015-1004

Thanks for your help.



Question Info

Last updated July 4, 2018 Views 12 Applies to:

Try downloading the update to a usb and putting it on your xbox download the update here:

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