We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
If you have purchased LIVE time with your payment method, you would have to first let that time expire before removing your card. In the mean time, you can call phone support to turn off auto-renewal on your account so you won't be charged again when this
time runs out.
Alternatively, if you want to replace the payment method with another, you could do that right away.
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If you got to the following link, it should take you to the contact page for the country you have selected on the site. If this is taking you to the wrong country, click where it says the country name in the upper-left corner of this page and select the
proper country for you.