Cant delete credit card and cant manage my account

Hi, 

I can't delete a credit card, can't upgrade to gold status by 25 radeem code and can't even enter personal account on xboxlive site.

When I want to manage my account on website, is there just some error:

date:23.08.2013 15:18:17

code:B750CDD43105F4

What can I do? Somebody can help me?

Im not so good in english so please be patient with me :)

Thanks for your help, I really want to be gold member again

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey there donTimoCZ!  Are you currently posting from the account that your having this issue with?  If so, are you still encountering this issue because it appears to me that you are already Gold.  You can't remove credit cards that are tied in with an ACTIVE Xbox LIVE Gold Membership.  Once you turn silver, you can remove your credit card on file, OR you can contact Xbox Phone Support and they can remove it for you.  :)

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