cant connet to xbox live

when i turn on the xbox sometimes it said can't connect to xboxlive  when i do the Internet connection test it said it's connected to the wireless network  and the internet but not xbox live. some time when i turn it on it cant connect to the wireless network at all, i don't think it an hardware problem so i have to turn it on and off and keep doing the internet connection test until it can connect to xbox live, i check the xbox website xbox box live was up and running when this happen plz help

 

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Last updated July 4, 2018 Views 3 Applies to:

i have the same problem since last week. I have tp-link router and I think problem is with this device because when i plug modem instead of it to my computer I can connect to xbox live without a problem. I've searched forum and i found that a lot of people has this problem since last dashboard update. It is really annoying.

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Please start with our Connection Guide (forums.xbox.com/.../9.aspx) and if none of that helps, please post back here with the answers to the bold questions. Thanks!

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