Can't connect

What Country/State/Province do you live in? England, Essex.
Modem brand & model number:  Super Hub, VMDG480
Router brand & model number:  Netgear,  VMDG480

If Wireless, what type of encryption are you using? 
Things you have tried: I'm using wireless, and I don't get what it's being stated here. 
Is UPnP Enabled? Yes/no/Unknown: Unknown
Is NAT Type Open? Yes.
Any Error Codes you encounter:  Nope.
What type of internet do you have? Cable/DSL/T1/3G?  Cable? I think..
Who is your ISP(Internet Service Provider)?  Virgin Media
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I was able to play fine the other week, and then suddenly it started to make me lag during games and then it disconnects me from the internet.

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It looks like you missed that last bold question--what happens when you run a LIVE connection test? Please provide as much detail as possible.

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