cant connect

i have tried about 6 or 7 times to connect to xbox i have reset the rooter unplugged and  everthing and i doesnt work i was playing fifa ultimate team having no problem with the connection and out of no where i was disconected all my firends are ok except me PLEASE HELP ! 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey Much! Try these steps:

-Delete your profile ONLY (do NOT delete profile and items; here's a guide to show you how to download, move, or delete your Xbox LIVE profile).
-Clear your system cache (use this guide that shows you how to clear your Xbox 360 system cache).
-Restart your console.
-Download your profile (use the first guide that shows you how to download, move, or delete your Xbox LIVE profile again).
 

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The Xbox support team is currently working on resolving the issues with Xbox Live connection, the workaround to connect now is to select "Test connection" then select "Test Xbox Live Connection" after that the connection to Xbox Live should work, if you restart your Xbox 360 you might need to run the connection test again, hope that this info help.

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