cant connect

just joined x box live got my e mail and pass word but cant connect to it. my internet connection is working.when it ask me for my name email and password,i put them all in then just keeps saying the email and password is wrong. is the name used for the account my name or the gamer name they give you. doing my nut in any 1 got any ideas please help. thanks

 

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Last updated July 4, 2018 Views 4 Applies to:

The username is more than likely the email you signed up with. And enter your password. And you should be ready to go.

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Go to Xbox.com and try to sign in with your Email and if it says your password it wrong click forgot my password and reset it i hope this helped

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Greetings Zilchsauce!

Before we begin, can you provide us with some more information, so that we can get a better understanding of your network set up and your networking devices. Please read: forums.xbox.com/.../155724.aspx And post back in full detail (the bits in bold). Include any troubleshooting steps you have tried so far so we don't post up solutions that you have already tried. Thank you!

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