cant connect xbox to internet

i am using a comcast model smc router type smcd3gnv.  I just cant configure it to connect, ive entered the pass i used for signing into the router, the wps pin, and the network key, but nothing works

 

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Last updated July 4, 2018 Views 3 Applies to:

forums.comcast.com/.../1028581

this is about all i could find on this router for help

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problems been solved

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Hey..Normaly the  the log in for your modem is admin and password is password.try that out and see if you get in.If not look at the other members link to comcast help forums..Good luck..

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Hey cbdb21, what did you need help with?  Logging into your router?  Most are pretty easy to find out with a quick search for the model number and your ISP.  We can help you out with it if you need! What's up?

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I have the exact same problem, I just got a new SMCD3GNV modem from Comcast. My laptops can connect, but my xbox can only see it's wifi. When I try and connect it doesn't work

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Gotcha.  OK, first thing to try will be the Connection Test through the dashboard, to see what step your connection fails on. (Like will it connect to the wifi, but then not to the internet, or will it not connect to wifi at all?) You can get a lot of good troublshooting here: START HERE for connection troubleshooting!

 If the info in there doesn't take care of it though, would you mind making a fresh thread?  We'll get this connection sorted for you!

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