What Country/State/Province do you live in?
Modem brand & model number: Ambit, Model # U10C08.80
Router brand & model number: SMC Networks, SMCWBR14T-G
Network Connection Type: Wireless/Wired Wireless works fine, but I want to use Wired
If Wireless, what type of encryption are you using?
Things you have tried:
Is UPnP Enabled? Yes/no/Unknown No
Is NAT Type Open? Yes
Any Error Codes you encounter:
What type of internet do you have? Cable
Who is your ISP(Internet Service Provider)? Charter Communications
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? I can't even get that far
So my problem is when I try to connect to XBL through an ethernet cable and select Wired Network, I receieve a window that says:
" To use a wired Internet connection, make sure an Ethernet cable is connected to both your console and your router or modem. "
I have tried muliple ethernet cables and it's still the same message. I have tried going through my router first obviously and nothing, and then connecting directly to my modem and it's still the same problem, however wireless works fine.
If anyone could help I'd be greatly appreciated. Thank you.