Can't connect to Xbox Live

Can't connect to Xbox Live and got status code


I cannot login. I tried to do network testing. after test pass it asked if I want an update. I got this code after I click yes.

I tested on both WiFi and Ethernet connection. I tried to reset all my network equipments - router and modem.

Pls advise what should I do.


Thanks / Henry


Question Info

Last updated July 4, 2018 Views 0 Applies to:

Sounds like you're experiencing issues downloading the new system update. Try connecting it directly into the modem. If that doesn't work try this:


Follow steps 1 through 5 until you can download the system update

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