Can't connect to xbox live!

Hey I was wondering if anyone could help me, you see on sunday I turned my xbox 360 expecting to sign in online as usual, but instead for some reason I did not, So i thought fair enough my internet must be off, nope internet was on so i checked if i was connected wirelessly and yes i was, so i did the xbox live connection test and i connect to my modem fine, but when it comes to trying to connect to the internet it stops and comes up with i cannot connect. which does'nt make sense when my p.c is wireless and can connect and then my brother is in the next room on his xbox online wireless, so i went on the xbox website and followed every instruction it named to do and each one has failed, it's quite frustrating when it was working perfectly on friday.
i even tried my brothers wireless in my xbox and nope still will not let me on the internet, anyone know of anything i can do? because it's driving me insane how it can connect to my modem but not my internet. any help would be great.

 

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Last updated July 4, 2018 Views 1 Applies to:

It sounds to me like you need to power cycle your equipment. I would unplug the modem and the router for 30 seconds each, in that order. Then plug the modem in first, let it fully turn back on, then plug the router back in and let it come up. That should clear up any problems related to your router or modem.

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hmmm thanks, but i only have one modem, and i've turned it off a million times and waited 30 seconds, it's a virginmedia hub by the way, i have no idea why it suddenly stopped my xbox, but not my brothers.

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Hey mate, please answer these questions in your thread, so we can better help.

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It's working again now, thanks anyway :)

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:D

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