Can't connect to xbox live..

Was playing about 2 hours ago just fine, and then I turn on my xbox and some reason it can't connect to the router...


What Country/State/Province do you live in?  Los Angeles, CA

Modem brand & model number: Motorola SURFboard SB5101

Router brand & model number: Linksys Wirless-N WRT300N Version 1.1

Network Connection Type: Wireless

If Wireless, what type of encryption are you using? 

Things you have tried: WPA2

Is UPnP Enabled? Unknown

Is NAT Type Open? YES

Any Error Codes you encounter: 

W: 0000 - 0021 

X: 0001 - 8005 

Y:20A8 - 4800 

Z: 0000 - 0000 


What type of internet do you have? Cable

Who is your ISP(Internet Service Provider)? Time Warner 

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

There's a problem with your connection. Select More Info for a description of the problem and how you can fix it.


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hit more info, and tell us what that says....

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