cant connect to xbox live

Just bought new Xbox for son and can't connect to Xbox live. We get through the test toget to the update and nothing finishes. Just says downloading but doesn't move for ages now.

 

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Last updated July 4, 2018 Views 0 Applies to:

also try and open the ports on your router may help with the download below is a guide on how to do that

support.xbox.com/.../network-ports-used-xbox-live

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Hello there i would recommend you to try out the can't connect to xbox live solution that will walk you through how to fix this if this dues not help you just Reply and i will get back to you asap take care and enjoy your day :) 

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