cant connect to xbox live

my xbox wont connect to my verizon jetpack, i changed the wlan setting as one of the forms said and that didnt work either, its says failure, retest connection, i do and it doesnt work. I ve disconnected it and had xbox scan again, i have turned to jetpack off, the xbox off and nothing. I entered the SSID manually and it still didnt work. but my jetpack is working because i am able to connect with my laptop.

 

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Last updated July 4, 2018 Views 0 Applies to:

ok thanks, i will try

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Hello goDJ413, please try this link out:

support.xbox.com/.../cant-connect-to-xbox-live-wizard

If you still are having problems connecting to LIVE then as Vibroplex has said, you may have to contact your Internet provider. Hope this helps!

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There's nothing you can do in an Xbox to fix the problem inherent in a hotspot. You must call Verizon to get them to open up port 88 for UDP and port 3074 for UDP and TCP.

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