Can't connect to Xbox Live

After playing on my xbox for a while i turned it off and a few hours later I turned it back on to play something on xbox live.  But now i can't seem to connect to Xbox Live.


What Country/State/Province do you live in? - United States, Pennsylvania to be more specific

Router brand & model number:- Linksys WRT54G

Network Connection Type: Wireless/Wired- Wired Connection

Things you have tried: Restarting modem, restarting router, taking out ethernet cable and putting it back in, restarting xbox 360, doing the tests again

UPnP - enabled

Is NAT Type Open? - Yes

Any Error Codes you encounter: no specific error codes

What type of internet do you have? Cable/DSL/T1/3G? - Comcast Highspeed Internet (Cable)

Who is your ISP(Internet Service Provider)? - Comcast

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? - There's a problem with your connection.  Select More Info for a description of the problem and how you can fix it.  After i select more info it says Your console is connected to the internet but can't contact Xbox Live. My internet and pc connection work fine, I just can't connect to Xbox Live.


Can anyone help me?  Thanks.



Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hay there, I think you should give this link ago and let us know how you go:

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