What Country: UK
Router brand & model number: Huawei Ech life HG532
Network Connection Type: Wireless/Wired Wireless and Wired
If Wireless, what type of encryption are you using? Wep
Things you have tried: Tried wired and wireless and i get the same message
Is UPnP Enabled? Yes/no/Unknown Enabled
Is NAT Type Open? Open
Any Error Codes you encounter: None
What type of internet do you have? Cable/DSL/T1/3G? Dsl
Who is your ISP(Internet Service Provider)? TalkTalk
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
"You can connect to the internet but not xbox live, please try powering off your router and turning it on after 30 secounds."
i never had this problem until the latest update but also if i was not playing a game online for more than 5 minutes or watching sky player my xbox live connection used to disconect and i would have to reconnect (its annoying to say the least) but i dont
know if this is still the case as i cant connect to xbox live since the update :(