cant connect to xbox live

ive just bought xbox live gold membership online yet when i go to play online it wont let me and just says "xbox live free" even though ive just bought gold!! what is happening??

 

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Last updated July 4, 2018 Views 0 Applies to:

delete your gamertag and recover it

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Whenever you purchase Live time from the website it takes time to reflect on the console, up to 24 hours. If you want to get online quicker simply just delete your profile (PROFILE ONLY!) and recover it back onto the console. Depending on the size of it and your internet connection it could take several minutes to several hours.

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