Cant connect to Xbox live

i keep getting error code 80151006

 

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Last updated July 4, 2018 Views 0 Applies to:

support.xbox.com/.../xbox-live-status this will tell you why, you need to keep your eye on it.

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I have checked and it says xbox live is 'up and running' but i still cant access my account. when i try to sign it, it requests my microsoft username and password after which i get the error message "sorry there is a problem, error code 80151006. I have even changed my password but still to no avail.

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Hi!

Can you verify if you just recently changed your gamertag. Thank you!

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no i didnt. i changed my password though thinking it was a security problem.

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The error code 80151006 has nothing to do with a security problem. Appreciate if you can detailing out for us what you have tried troubleshooting so far.

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I have the same problem. What does this error code mean?

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