cant connect to xbox live

Started having issues with loosing connection during play about a week ago.  Now we are not able to connect at all.  Been through all the troubleshooting and the issue still hasn't been resolved.  When testing the connection, it fails in a different spot every time.  

 

Live in Michigan

Modem is a Motorola SB5120

Router is a Linksys (unsure of the model number)

Wired Connection

We have comcast as our internet provider

we get a different message every time we try to connect

 

We have tried everything listed in the troubleshooting and still no help.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey mate, we're going to need some more info to help out. Can you please take some time to answer the bold questions here in full detail? Thanks!

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