Can't connect to xbox live

Hi I'm having troubble to connect to xbox live on my slim.. I have tried to set up the setting manual and automatic but nothong of it works.. I've performed all the steps the guide on the network help gaved me but nothing of it works... Anyone have a solution? 

 

Thanx for your answers

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi,

 

Please read:- forums.xbox.com/.../9.aspx

 

And post back your details in full (the bits that are in bold on that post) so that people may help

 

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

 

Thanks

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What Country/State/Province do you live in? Sweden

Network Connection Type: Wireless/Wired: Wireless

If Wireless, what type of encryption are you using? WPA2

Things you have tried: Tried to reset internet, set up te settings manual, restored my connection settings in console.  

Is UPnP Enabled? Unknown

Is NAT Type Open? Yes

Any Error Codes you encounter: -

What type of internet do you have? Cable/DSL/T1/3G? DSL

Who is your ISP(Internet Service Provider)? Tele2

When you run "Test Xbox LIVE connection" what is the exact message shown on screen? Test Faild. There's a problem with your connection. Select More Info for description of the  problem and how you can fix it.

But there is not a singel step that can help me.. Could it possibly be that the network card is burned?

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Hi,

 

What about these:-

 

Modem brand & model number:

Router brand & model number:

 

Also are you using WPA2-PSK(TKIP) or (AES) ?

Thanks

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Modem brand & model number: Thompson, TG585 v8

Router brand & model number: Out of order, waiting to get it back from the manufacturer so atm just got a modem with built in wireless

Iv'e got WPA2-Personal.

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Hi, I assume you can see your wireless network ok when you search for it? But just can't connect? Have you tried pressing the WPS button on the Thompson router so it flashes orange and then try to search and connect to your wireless network?

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That's correct, Iv'e tried that but it doesn't help, I can connect on my computers but my xbox wont sign in.. But I think the network card in my xbox have been burned but I'm not sure

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If your Xbox can see the network its hard to imagine that the network card is faulty, have you tried (as a test) without any security on the router?

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Yea but doesn't help.. I guess I'll have to buy a new xbox then?

But thanx for ur help anyway m8

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I wouldn't buy anything without more testing. Can you take your Xbox to a friends and see if you can connect there? I've never seen a wireless adapter find a wireless network and not connect as its faulty, its usually due to a security setup issue or the router being incompatible

Is if the black or white external wireless adapter or the internal Xbox360 adapter?

I wouldn't buy another Xbox just yet otherwise you may be wasting a lot of money

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