cant connect to xbox live

What Country/State/Province do you live in? - Pennsylvania
Modem brand & model number:
Router brand & model number: 
Is UPnP Enabled? Unknown
 Any Error Codes you encounter: Can connect to Xbox live but your network configuration may limit your online experience.  
Who is your ISP(Internet Service Provider)? 
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 0000 - 000B
X: 0200 - F001
Y: 20A8 - 48E0
Z: 0000 - 0000
ID: FFFF - FFFF
L: 0015 - 10F0
Q: 8007 - 0435
T: Wired
A: 10.85.192.187/255.255.255.0
G: 10.85.192.1
D: 10.248.10.3/10.248.10.67

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

please help me connect

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Hi there currently there is a service alert support.xbox.com/.../xbox-live-status and xbox is working on the issue. Hopefully they will get it up and running soon. Keep an eye on that link to see when the alert is lifted and try signing in.

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thank you

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