Cant Connect to xbox live

So I'm tring to sign in to Xbox live but it won't allow me to. It keeps giving me an error code 80151011. So I look up the error code on the support section and followed the steps. I verified my email, changed my password, changed my security question, and updated all the information I could. Still the error message pops up. Then I cleared my system catche. Still the error message pops up. THEN I tried to delete my Xbox live update and re-download them..and still the error pops up... So finally I tried to remove the profile and recover it. But guess what. Now I can't even recover my profile. I tried everything that the support page had told me to do and I still cannot acess my account. Please help me.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey could you try this please

 

Goto System Settings then Storage and the goto Profiles

Make sure your profile is not there if so  Delete check to see if there any other corrupt profiles

then go back to Storage Devices and press Y 3 Times in Row

After this Restart your console

Press the XBOX Guide Button and redownload your profile and you should be okay and good to go

All the best

Godmonkee

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I honestly think you should buy a flash drive.do you have a profile on another console...    if you do     down load your profile on that flash drive.then the console you are trying to connect xbox live onto you will have to delete your profile on that console.then down load your profile back on that console.then try it again.if that do`by work.   than I do not know what's rwong.

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Thanks guys! It works now! I really appreciate the helpa

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