cant connect to xbox live

not sure what happend i was watching netflix then when i went to play a game on my system it said cant connect to xbox live but i have internet i even unplugged the modem and router even the wireless piece on the xbox but still no internet just wondering if any1 knew as to why i cant connect?

 

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Last updated July 4, 2018 Views 1 Applies to:

same here...i was playing MK and then i was bout to change and play reach...it got disconnect. i unplugged the modem 3x time...nothing. cant to connect to xboxlive. my internet is good. what going on?

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Things should be good to go now. If you're still having issues, please post the exact error message you receive when you run a LIVE connection test.

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Having the same problem.  Here is what I get on the error status report:

W: 0000 - 000B

X: 0000 - F001

Y: 20A8 - 48E0

Z: 0000 - 0000

ID: 0007 - 0000

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Hey guys, the service alert on support.xbox.com indicates there might be some lingering issues currently. Please try running a LIVE connection test. If you're unable to connect/stay connected, please try again shortly.

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I'm having the same problem. I got an error message similar to that. But not exactly the same. My internet is connected to xbox live. But I can't connect to xbox live. I don't get it.

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What's the exact error message you receive when running that LIVE connection test, moneyG?

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