Cant connect to xbox live with computer connected to the router

So this is wierd i think.  I have an old netgear en104tp router.  My laptop connects to the internet just fine with it by itself, i can connect to xbox live when my console is connected to it by itself, but for some reason when they are both connected to the router, i get the ip address error on my console and my laptop connects just fine.  I am using windows 7 by the way.  Any ideas??

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi,

The en104tp is a hub which if why your having this problem, to use both devices at once you will need to replace it with a router

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.