cant connect to xbox live (wired)

What Country/State/Province do you live in? england, benfleet, essex
Modem brand & model number: buffalo
Router brand & model number: virgin superhub
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Things you have tried: resetting router and modem
Is UPnP Enabled? Yes/no/Unknown yes
Do you have a NAT error? If so, what is your NAT? open
Any Error Codes you encounter: unknown
Who is your ISP(Internet Service Provider)? virgin
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:0000 - 000b
X:0000 - f001
Y:0088 - 1c40
Z:0000 - 0000
ID:ffff - ffff
L:8015 - 1909
Q:8007 - 0435
T:wired
A:192.168.0.10/255.255.255.0
G:192.168.0.1
D:194.168.4.100/194.168.8.100

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

You can try clearing your cache and see if that helps... If you have DMZ on your router, try enabling it...If all else fails,try manually configuring your "IP ADDRESS" on the 360 console...Let me know how it goes,I'm here if you require further assistance...

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Hi

Is this a duplicate post? forums.xbox.com/.../327103.aspx

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Hey shadow it definitely looks like it,someone should delete this...

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I've done the same thing and am having the same problems. Wired/wireless I can't get on at all and I have Gold on another account so that isn't the problem (before someone chips in "Durr, you don't have Gold").

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Hi Bankruptcaesar,

Could you please make a separate post in the Connecting to Xbox Live forums with details of your connection and setup so we can properly assist you?

Thanks :)

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No this isn't a duplicate post I am getting different error messages and I am still unable to connect to Xbox live

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Ok I'll ask again, are you sure you have a Buffalo modem because the superhub is a combined modem/router that connects to your cable connection

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Yes I'm sure

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Can you post up the model of Buffalo?

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