Let me get this clear, because XBOX live phone support likes to treat everyone like a little kid. Ive had an XBOX for four years, i KNOW what im doing. Ive never ran into a problem like this. So here's the run down:
Four nights ago I was playing a game of COD online. Before I went out, I turned off my xbox. I came back later that night not able to connect. Ive never had a problem like this before.
Cant connect to XBOX Live, recent problem. No clue what to do.
What Country/State/Province do you live in? US/FL
Modem brand & model number: At first, I had the Netgear cgd24g. M$ told me it had something to do with my modem, so I ended up wasting MORE money and purchased and currently using the Motorolla SB5100
Router brand & model number: Linksys E1000
Network Connection Type: Wired
If Wireless, what type of encryption are you using?
Things you have tried: Power cycling, different ethernet cables, you name it
Is UPnP Enabled? Yes
Is NAT Type Open? Yes
Any Error Codes you encounter: ? IP address cannot be obtained
What type of internet do you have? Cable/DSL/T1/3G? Cable
Who is your ISP(Internet Service Provider)? Brighthouse
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? IP address cannot be obtained