cant connect to xbox live on one profile, not suspended

my xbox live profile stopped workin a few months ago it started working again a week ago but now its doing the same thing the profile isnt suspended it just sais profile not allowed to play on xbox live. my sister is still able to use her profile i dont see y this should be happening there is no apparent reason for it.

 

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Last updated July 4, 2018 Views 5 Applies to:

Is this the profile you're trying to use? You need a gold membership in order to play on Live.

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yes it is but i havent had a gold membership since my onemonth trial ran out a long time ago so why was i able to play on it for the past week

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the fact that i was able to play for the last week with no gold membership and that my sister doesnt have a gold membership, yet her profile is fine for xbox live leads me to believe that that is not correct

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There was a free gold weekend from the 1st through the 3rd that would allow you to play online with a silver membership. You can see the differences between the memberships here - www.xbox.com/.../Join   You can see there that a gold membership is required for online multiplayer.

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