cant connect to xbox gold

i just recently bought a 3 month card and now it says my profile is not allowed to play xbox live , i looked at my billing info and it does not have my most recent purchase of my 3 month gold purchase. gamertag is scarls91


Question Info

Last updated July 4, 2018 Views 0 Applies to:

You're gamertag is still showing silver. You may want to call support and have them look into this for you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.