I've tried everything. I went through all the troubleshooting steps. Including manually doing everything. Still doesn't connect. A couple hours ago I turned my xbox on and it connected and had to update xbox live. Everything was fine until that was installed.
Now xbox wont connect to my network. I've used the same network for 2 years and all of sudden it stops working? Very frustrating. Hopefully someone can help me. please email me an answer! I work all day long and wont be able to check this forum.
What Country/State/Province do you live in? US-IL
Modem brand & model number: Motorola surfboard SB1620
Router brand & model number: D-Link DIR-615
Network Connection Type: Wireless
If Wireless, what type of encryption are you using? WAP
Things you have tried: everything on the support page
Is UPnP Enabled? Unknown
Is NAT Type Open? no clue
Any Error Codes you encounter: ?
What type of internet do you have? Cable
Who is your ISP(Internet Service Provider)? comcast
When you run "Test Xbox LIVE connection" what is the exact message shown on screen? can't connect to the network