Cant connect to party?

So I'm sure this has been posted many times but I have been searching for a while now and found no working answers.

 

The problem is I cant connect to just 1 of my friends on XBL whether it be a party or a game. And both of our NAT types are set to open. What can we do to solve this? We can both connect if we have someone else invite us to party or game while they host and we just join off of them.

 

What do we do so we can connect to eachother? Thanks for any help.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Somethings messed up with your friends connection.

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And can both of you host parties with other players with no issue at all? Or does one of you encounter issues with another player while hosting?

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We can both host parties with others with no issues at all it just seems we can't connect to eachother.

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What's the exact error message that comes up? What ISP are you on? Also, can you both establish a wired connection to your modems, and try forming a party then?

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Sorry for the late reply but the error message that comes up  when he tries to join my party is "Can't connect to Xbox Live Party" and my ISP is optimum and his is time warner.  He can establish a wired connection to his modem but I can't.

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So if he establishes that wired connection on his end, does his connection problem desist? If so, the issue lies in his router settings somewhere. If you run a LIVE connection test, what comes up? Please list the exact error message, including whatever shows under 'More info.'

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No because he always uses a wired connection, not a wireless.

And when I run an XBL connection test, when I select 'status' this shows up:

Error Status Report

W: 0000 - 0021

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF- FFFF

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Is there any more text available? How about on his end when he runs the test? Would you be able to, just for testing purposes, temporarily connect to the modem? Doing so would indicate whether or not the issue is in your network hardware, or with your ISP. And just to confirm, is your friend's wired connection to his router, or modem currently?

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