cant connect to live

connected to network and internet, get told theres an update available, try to download but wont work at all get status code 396b-0000-0080-0300-8007-2741 put the update on a USB and CD but stil cant update, code i get from USB is 396b-397f-0000-0100-d000-0032. tried removing hard drive, turning off router etc.. nothing works

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey Loony, sorry to hear about this update issue! I'm curious, have you tried updating simply by connecting your console directly to your home modem with an Ethernet cable? If not, would you be able to give that a try for us, and let us know if your console takes the update with that connection? :-)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.