cant connect to live

the network wont connect and i was right in the middle of a game when it did it im the only one in the house so no one could of meesed with the modem so can any one help with that iv tried almost everything?

 

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Last updated July 4, 2018 Views 7 Applies to:

We're going to need more info to help troubleshoot your issue. Please take a few minutes to answer the bold questions listed here

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i dont understand most of the questions

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country : uk

router:skybroadband

number:lk09206dp312216

wireless

things you have tries: restore factry settings and everything on thi website it says to do

isp: sky im assuming

when you run xbox live connection hat does it say: theres a probloemwith your connection select more info fora description of the problem and how you can fix it

ive done everything that says too

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ive tried every little thing now and nothing no wonder people hate xbox i might just go for ps3

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Hey mate, can you list every little thing that you've tried? Also, is there someone in your house who can help you answer those questions? We really do need all that info to help out.

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fair enough

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It doesn't sound like an issue with Xbox more a connection issue outside of the console.   It could be as simple as SKY having some issues on their end but as Mister Fitzer said, the more information you can give us the better.

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