Cant connect anymore :(

I recently got internet for the new house i'm at and im having problems connecting to xbox now. This never happened at my last house, same provider and everything.

Everytime I try to sign in, it doesn't let me, when I test connection, I always get "Can't obtain an IP address from your router or modem." I've tried using static ip, but it doesn't work. This doesn't make sense to me. I have my router, its working. Internet is working and blah blah. My xbox is connected via ethernet cable to my laptop which is wirelessly connected to my router. I get internet on my laptop, but I apparently cant get an ip address  for my xbox. I DONT GET IT. My firewalls are fine and what not. I have a netgear router that is connected to a verizon router (since it has the coax and I need it to get cable) which the other laptop (I have 4) is connected to.

What Country/State/Province do you live in? Texas
Modem brand & model number: 
Router brand & model number: Netgear WNR1000v3 and the verizon router (too lazy to check the model number right now)
Network Connection Type: Wireless
If Wireless, what type of encryption are you using? WEP
Things you have tried: Resetting routers, turning off routers for 30 seconds
Is UPnP Enabled? Yes
Is NAT Type Open? Moderate
Any Error Codes you encounter: 
What type of internet do you have? Cable? I have Verizon Fios
Who is your ISP(Internet Service Provider)? Verizon
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
 Stated above in the quotation marks

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Sounds strange, You seem like you have everything set up correctly and have checked firewalls etc.. Have you tried resetting router?

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Not getting an IP address means that the problem is between your Xbox and your Laptop.  the cable may be bad, the Xbox Network settings may be wrong, the Laptop's ICS may not be enabled or set correctly.  but it has nothing to do with your router or the Internet.  It has to be your Xbox, your Ethernet cable, or your Laptop.

Try reading this links

ICS help www.unofficialguidetolive.co.uk/xbox-ics-bridging-guide

ICS help MS support.microsoft.com/.../978618

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Sir, if I could hug you, I would.

Thank you. :)

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Have fun

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