Cant conect to xbox live

hey whenever i try to go on xbox live it says you have to be signed in to a xbox live a ccount but im on mine that has xbox live on it what should i do

 

Thanks James

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey James, sorry to hear about the sign-in issue! To be sure, at what point are you receiving this message exactly? What are you trying to do? If you haven't done so yet, please try re-downloading your profile using the 'download profile' option in the sign-in menu.

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