cant conect to to xbox live

hello all my name is Deler i have a big problem.

i have a modem and i try to conected to xbox LIVE i use a cable i conect the modem to the xbox when i try to do test conection its show that

network conection are fine but when its cheak internet conection its faild and show error "there is a problem with your conection".

picture:

that was itts shows me

please help me i real wast to play in multiplayer

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Try doing this solution test to se if it helps: support.xbox.com/.../cant-connect-to-xbox-live-wizard.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ok thanks i will try that

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.