Cant conect Live, problem with account (probably)

I'm from brazil and when i joined with xbox live in this country  doesn't had support,

so iam do a count from other country

and joined free account for 1 month
but now i wanted to purchase a gold account, but i dont get it
what i do to purchase a account gold for play in live pleeeese
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey Kelvin, so it sounds like you created an account for a region other than the one you're in, and now you're unable to upgrade to a new Gold membership, is this correct? If so, this is likely the result of trying to use an account from the incorrect region, which is not officially supported. I'm afraid that if you live in Brazil, you'll need to create a Brazilian account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Fitzer. that is my problem. But i dont know. Other day i knew that my problem can be resolved using a account from paypal to pay the price of gold live, then i did the account there and i tried to pay the price but give me one error on my account. No code error, just telling me one error in my account and tell me to go to one site for verify my account, i went and change my address for brazil, but still give me the error

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey Kelvin, I'm afraid that you can't change your address to change your region--as I mentioned earlier, the only way to remedy a region mismatch issue at this time would be to create a new account for the region that you're currently residing in.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.