cant claim avatar item

i got a message on my xbox console for participating kin the 2013 beta token and when i opened it up it dissapeard and i need some to resend the message to me

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

gt Fariko Trio

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You need to go to http://xcl.xbox.com but the site is down right now due to high volume try again later.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.