Cant chat on game chat

My message and chat abilities were suspended for one week, that was 2 weeks ago. When the suspension was over I could message only but not chat my friends. I called customer service they said my suspension was completely lifted but yet I still can't chat with my friends. Need i say again,That was 2 weeks ago nobody can help me.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Hi buddy,

Unfortunately this is an on going issue and the Xbox team are working on it. Basically there seems to be a problem reinitialising users communication rights after a ban.

Hopefully this will be resolved soon. Thank you for your patience.

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