Cant change Live ID

hi, I originally made my XBL account associated with a LIVE ID from my internet provider, (bell).

I discontinued my service with bell over a year ago. Never really used that email other than bell things..

I stopped using the account altogether, and recently wanted to use my account on another console. I filled out the required info, ID and password.  ( i do know both.) 

But it wouldnt let me log in. I figured maybe i had the wrong password, so i was going to do a password reset. Windows live told me that the account doesnt exist.

I cant simply ReMake an account wiht bell since I no longer have services with them, and I cnat change my live ID over to my new one.. Is there any way around this?

(Recap, My Live accoutn was deleted, and I cnat make it again, HELP?)

I hope somebody can help me.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Disassociated gamertag? Boooo. Phone support will need to escalate for a manual fix.

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So that means I have to call in to the Xbox hotline and have somebody there take care of it?

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Essentially yeah. Let them know that your windows live was closed. They can do a search by email to make sure it was disassociated, bring up your gamertag and send it up to be fixed.

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well, alright, thanks.

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