Cant buy Gold Subscription, need help

I'm trying to buy xbox live gold subscription, but it gives me error message: 80190848, I tried re-adding my billing information but that didn't work, some other support rep told me to go to billing.microsoft.com, but Im not sure why, anyway do you know how to fix this problem?

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Error Message 80190848 means that the payment method you are trying to use has a billing violation on it. I would suggest also that you go to billing.microsoft.com and check to see if you have anything wrong. Another option is to add a new payment option and use that one to buy xbox live gold.

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