Cant access "My Account" I keep getting error message

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 9/7/2013 1:09:21 AM
code: 117F8A2B39C993E
s: g0aK/okZOj2d5J1Xjfw/mw==
id: 6cb0d338-7efd-42af-8964-5c7d29da9c75
req: 14d608a3-8d2f-4f82-8093-fd1c9eb6470d
 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

If you're using an old version of IE or a different browser, the error you described can happen. Are you using Safari, or Internet Explorer 8 or 9?

That error code can also be associated with Server Issues, so if that does not resolve it, please contact Xbox LIVE  Support by clicking on Request a Call at support.xbox.com/.../contact-us

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