Cant access my xbox live account!

My son was playing on my account on Wednesday and he had changed one of the options so that when I sign in I have to enter my windows live password, which I have forgot. I have tried changing my password but I can remember any of the security questions for the email address.

Thank you, John wentage 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello UnhingedFriend6,

Welcome to the Xbox Support Forums.

 

I recommend to fill in this recover formular.

It's the only way to gain access again to your Account.

This formular is only counting for recovering your Hotmail/Live Account.

If you have associated your Xbox Live Profile to another e-mail (no Hotmail/Live ID) you have to contact the e-mail provider.

For example, if you have associated your Xbox Live Account with a Gmail Account, you have to contact Google.

 

Let us know if this helps.

 

 

Met vriendelijke groet,

Rick N.,
DummyArbiter010

borntolearn.mslearn.net
microsoft.com/learning

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Thanks at least now I have a place to start.

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No problem.

keep us posted if you have any trouble with the formular or if your issue is resolved.

Met vriendelijke groet,

Rick N.,
DummyArbiter010

borntolearn.mslearn.net
microsoft.com/learning

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Will do.

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