Cant access my account because I no longer use an email address?

I got a new computer a year ago and wanted to manage my account, but when I go to do that, it sends me a confirmation code to an email address I haven't used in 4 years, which I have nothing to do with. How do I fix this?


Question Info

Last updated July 5, 2018 Views 4 Applies to:

You'll have to change the email on your Xbox LIVE account.


This can be done by:

1. While on the Xbox Home

2. Go over to Settings

3. Click on the 'account' tab.

4. Click on change WLID

5. Enter the password for the old WLID

6. Change the WLID to a new email and I suggest changing the password also.


Good Luck!

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