Can't access content due to account?

When downloading an M rated game I get a pop up that says this account isn't permitted to download this content.

 

I have everything on allowed and I still can't access it? The only thing I don't have is promoted account but not interested in putting card information. How is that an issue?

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Btw yes the only way to promote the account is to add creditcard details to prove you are an adult however as long as you are not purchasing a membership with it you can delete it.  And only adult accounts can download demos but if it not a demo please state otherwise

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Demos are not affected by parental settings you must wait till your gamertag turns 18 and promote the account before you can download demos

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