cant accept new terms

I would like to just make a new membership and get off the family thing but seems the only way to do that is through xbox and it wont let me sign in. is there any way to do it online?


Question Info

Last updated July 5, 2018 Views 1 Applies to:

Hi Jerry,

Sorry to hear about the membership troubles.

To make your own membership, you must use an 'adult' account, which is 18+ in the USA. What is the age on your account? 

To assist with accepting those new Terms, I would suggest checking out our Terms and Conditions sticky.  

If for some reason that doesn't do the trick, let us know, and we can work from there.  

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.