Can"t connect to Xbox Live when i start a game.

It only happens for a few of my games. Everytime i try to play minecraft, rage and cod 3 it will disconnect me from xbox live. But when i return to the dashboard, everything works fine and i re-establish my connection to xbox live. I don't want to re download my profile because i have read that some people have lost their profiles and can"t recover it. I tried removing some memory from my hard drive but the problem keeps happening. I had just bought a 3 month card the other day and I'm beyond pissed that this is happening. 

If there is anyone else having this problem, let me know.

 

Question Info


Last updated July 4, 2018 Views 18 Applies to:

Hi,

You may be having a issue with updating these games. I don't personally play these games but I believe they may have been patched fairly recently. Have you tried clearing the system Cache and trying again? (This page will tell you how this can be done: support.xbox.com/.../clear-system-cache ).

Lets us know if this helps, Thanks.

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To make sure you will be able to redownload your profile, check this beforehand: If you can go to xbox.com/accounts click on Billing Contact Information, sign in with your Microsoft Account (formerly known as Windows Live ID) and its password, and see your name, address, phone and billing contact email, well, you _will_ be able to recover your account.

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Hey there, Uniqverse. You can't lose your profile if you simply redownload without deleting. Just simply follow the directions in this support article to redownload your gamertag: "Download, move, or delete your Xbox LIVE profile."

Can you give that a shot and let us know how if it resolves your issue? Thanks in advance!

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My gears 3 won't let me play online why?

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Restart your Router and Modem And Restart everything

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Hey there, Fearless Ceejay. Could you please create a new thread for us? We'd be more than happy to assist you from there. To get started, just click this link: forums.xbox.com/.../addpost.aspx. Thank you!

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